For us to settle this matter the soonest, may we know the order number that is associated with your concern? If the price is well below what an authorized dealer or reputable shop, then it's likely it's not an original phone. Pretty bad. Stay safe with our COVID-19 guide. Buyer beware for Lazada as they will gladly take your money but getting refund even though they guarantee the product is you will play a long waiting time with their games. Did I get a refund? Cash on Delivery? 801 Lazada reviews. We sent the money and the TV never got delivered and no money back! Aircon for sale at Lazada Philippines ? )AND SENT WRONG GOODS.I DECENT SENT IT BACK AND PROVIDED LAZADA PROVE. No updates until now and it is already. Now it’s filled with fake goods and scammers who just send any old rubbish if they don’t have the item you ordered.Customer service (if you can get through) just quote the obvious off their little cue cards.Sellers advertising items locally then drop ship it from China meaning something you wanted urgently takes weeks to arrive.Or the seller doesn’t have the item he’s advertised so just cancels your order no explanation or anything.It just won’t do Lazada I’m using Shoppee seems to be a little bit better at the moment. Gave me ridiculous 100 baht voucher. Di ba hinde. We said how cos it was rotting. i cant find the cancel button on my order details. We already sent you an email as summary of what we discussed. I have tried to use " Live Chat " it used to be a really good part of their customer service . A simple refund... due to a month's delay on item and the item is all bent and broken looks like someone used it as a chair for a BBQ party... its an oven for god's sake... also had my wife close down business just to bring back the broken oven to the the courrier. Regards! Then of course since it was to pay my order was cancelled, Bye money of 2700+ almost 3k. Lazada Malaysia was first mentioned on PissedConsumer on Jul 06, 2012 and since then this brand received 6570 reviews.. Lazada Malaysia ranks 74 of 348 in Auctions and Marketplaces category. Then seller sent me a message that he will not deliver and I HAVE TO CONTACT THE SUPPORT TO CANCEL ORDER MYSELF! Online Shopping at Lazada Singapore ♥ Consumer Electronics, Home & Living, TV, Health & Beauty & More. This new (well, at least to me) delivery... Lazada Philippines - GOODBYE LAZADA FOR GOOD Nov 28, 2019 @ Pissed Consumer Hi John V., we do understand how you feel as a customer and we appreciate that you reached out to us. Useless when trying to arrange work to be done. Regards! after i have sent back the wrong item with 7-11 and nothing happened from Lazada.. i advise you better send back by Post office.. but first, you need to fill the form where you can find in _-wrong item and refund. We are continuously working on making our services better. Now, it says when the suppliet gets the item back, i will get my refund. Lazada Malaysia was first mentioned on PissedConsumer on Jul 06, 2012 and since then this brand received 6570 reviews. Bonifacio Global City, We will make sure to raise your complaint right away, but we regret to inform you that we will not be able to grant you a refund since you transacted outside of Lazada. Never order on Lazada or if you order - always choose an option "cash on delivery" only! But there are lot of other people who are not well educated and might become the next victim and I feel sorry about that. Took it to a watch store here and it was a fake. I always read comments, reviews and most anything else about a seller/vendor to get an idea about what previous buyers had to say. If I click a link via Google or something it takes me to some random sales page with the product I'm looking for in a small area that needs more clicks to go to, or loads Google play to install an app. From in put, raw material and out put. It’s important that we know the pulse of the mass before we review a product. Stressfull, everytime i work to the supervisor always shout and shout and always commands the person i hate that way to approach that why i dont back itbagain the lazada lazada is a good company but the people surround us is worse!. Someone selling knockoffs, counterfeit and fake products will usually use the OEM specifications and often use the original OEM photos. and i google it wala nman 5inches na asus max. This fuels us to further push ourselves to provide the best online shopping experience for our valued customers. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Really poor service. Still no refund from a purchase of a fake product on Lazada Order #*******68924. LAZADA has no customer support! it's been 5 days na wala pa din order ko but hopefully i'll get it b4 the span of days that they promised. Regards! For us to settle this matter the soonest, may we know the order number that is associated with your concern? I've always made follow ups to the supplier but its no use. If ever you'll be needing assistance in the future, don't hesitate to reach us through our Contact Us page at http://bit.ly/2u8lDFO. We hope for your understanding and consideration. This way, we can do improvements especially in this area of your concern. I do love purchasing online because it's very convenient. Asked for a refund and lazada wanted us to return the items. On day 75 since I sent the watch back. Shopee shopping online works a little differently, adopting a model that is purely marketplace.This means that all products sold on the site come from retailers from third parties. Lazada used to be excellent until AliExpress took it over. After you send a negative report but lazada does not give a damn about it, no interventions with the seller! The Top Online Shopping Experience with Lazada Philippines. Customer service is zero and really gives me the impression no one there know what is going on. The other item i order, which hoxh i also paid in advance, was canceled by the supplier. I have a LOT of business I could send your way IF and ONLY IF I can get reliable redress if you send the wrong stuff, no delivery, etc. Temporary (Former Employee) - Subang Jaya - 17 September 2019. Really their customer service is a joke. One item/order of mine paid in advance stipped moving when it reached LEX LAZADA DELIVERY. Lazada could not care less. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. I ordered a star shower motion Christmas light projector. At least you are dealing with a seller with written guarantees and refund/return policies that (somewhat) protect the Buyer. NEVER REFUND MONEY THEY EVEN NEVER READ AN EMAIL!I ORDERED GOODS AND SOME BAD SELLER HAD NO STOCK(HAPPENS OFTEN NO STOCK AND SENDING REPLACEMENTS! I have given them till close of business 6-5-2020 or I'm not going to accept and COD shipments I have in the pipeline. First is that, I am not against Lazada. I am not going to send money in advance until I KNOW you are reliable and I can reach you without problems. Consumers complaining about Lazada most frequently mention customer service, order number and credit card problems. Period! I bought a lot of items from Lazada and I always check on the reviews first before I purchase any item. order number: 362522526 i have financial issue. To find more information about reviews and trust on Sitejabber.com please visit. And I haven't received MT MONEY. Recently several bad experiences after using Lazarda for 3 years made me switch to Shopee, not great but a lot better than Lazarda now. Return policy is unfair and obviously designed to prevent returns. Good luck. My previous contacts with your customer service I was trying to find out if you actually had a laptop in stock and they could not tell me and kept giving me runaround no answers. I have tried it once (I live in LA). !THIS TOOK ALMOST 2 MONTHS. Finally, I often look at the OEMs who either sell directly or use one of the bigger retail or online websites (for example, Lazada selling Xiaomi smartphones. Kasi daw shipped by lazada di daw available ang tracking online.. No, they don't. If your concern has a related order number please provide it to us so we can check and provide further assistance. Money gone? Regards! If anyone is thinking of buying from Lazada and think that Lazada will stand by them if they encounter problems with the sellers, think again. Big delivery problems, and now I will stop ordering from Lazada, and in stead use more time to find products at local stores. Air Conditioner Prices? and as soon as i read the reviews above, i became immediately worried that i won't receive my ordered items or they'll come to me with wrong ones and won't be refunded. The main attraction for Shopee sellers is that it is commission-free where you pay a percentage of each price. The only alternative is to either buy the lowest cost phones that won't break your savings if they break quickly OR buy from one of the Mobile Carriers (Smart, Globe, etc) I have a total of 6 items bought from Lazada a week and a half ago. Customer service run by a bunch of morons with no business sense. You web page says it is not. Thank you for replying to my post. For us to settle this matter the soonest, may we know the order number that is associated with your concern? Good Niter review, effect – Results in forum. SO I NEVER GOT ANYTHING AND THE REPLY EMAIL ADRESS OF LAZADA SUDDENLY DID NOT EXIST ANYMORE!!! So far I like Lazada. The Leading Online Shopping Mall in Malaysia. How long will that take? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. Fittings missing, parts damaged. Was this review helpful? "Online madness" They've caught me out more than once I send money for phone load then it goes into "processing " Then it stays there You complain on their site and you get an automated message I already paid it. I did it, they cancelled order and both times put money on their own "Lazada wallet" which I cant use, because when I want to buy something it just does not show the button "to pay"! How do you spot a fake or imitation from your list of items since all say genuine item. Hello MissJ, we understand how you feel and we appreciate that you reached out to us. Very poor service. Lazada Malaysia ranks 74 of 348 in Auctions and Marketplaces category. After receiving a message from Lazada customer service saying they won't accept COD and for us to send it via M'Muehler. I have been using it for almost a year now.. very satisfied. You may have to save up a little longer to buy but in the long run its usually worth the extra money. I paid. it was a great working in lazada and having an experience on it,my co-workers is all hard working,more of that i had accomplished a lot of things,i have found that working in lazda is a wonderful experience even its a hardwork,because you are working 12 hrs straight. Regards! A free inside look at company reviews and salaries posted anonymously by employees. Shopee is taking over simply because the user experience is far better. 3 of them are out of stock but was told it will arrive next week. They did not even ban the seller - he is still "selling" now! Really disappointed my case hasn't been resolved yet. Buy local instead. Lazada's workplace are warmish because it is a dry wh. They refund money to own lazada wallet to which you do not have access. The traffic and sales on Lazada’s website are meant to stay on Lazada’s website. Regards! The worst incident that happened to me so far. The brand was global, well know and reputable, but it stopped working after 14 weeks; these was supposed to be a 12 months warranty. Hello George, we understand your disappointments and we appreciate that you reached out to us. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Just take me to the dammn product page so I can buy something, you're losing business for no reason. Hello Mark, we understand how you feel and we appreciate that you reached out to us. Visit this website l azada.sg. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. Shopee is way better than Lazada. Btw there's no reason to try. Most of them praised the mattress, low price and comfortable. How can customers get satisfaction if you send the wrong or damaged item or don't send it at all. Save your money. I'm sure the item has be lost or stolen and Lazada just doesn't want to pay for it. Level 23,5th Avenue, The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Lazada customer service jerked me around for 2 hours and rejected my refund request twice. 7 weeks have now passed but still have not been credited for the Watch, nothing. Lazada Malaysia "(Ecart Services Malaysia Sdn Bhd (983365-K)" is pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment. Lazada Malaysia Overview. I asked the courier to come back on the same day after an hour and he did. Thats what i do everytime they deliver exept this one time that i did pay through credit card and then i didnt check before i let the delivery left so it was missing one item and they forge my signature and up until now no refund yet but they say they will. The English version does not work , everytime I send a return e mail reporting it and nothing changes. There’s definitely no work-life … Effortless Shopping! I will not be buying from Lazada again. But the latest delivery is the final straw. Most phone load stores are good In fact many times it's instant But there is at least one bad apple Effortless Shopping FAST Delivery. After 10 days (on day of delivery) it was cancelled. Lazada Philippines review from Mandaue City, Central Visayas rated 1.0/5.0 with Images: Good day! They are not as advertised as they will hold less than 15% of advertised capacity, regardless of formatting.
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